Thursday, January 28, 2010

The market for Apple's tablet "computer"

Following a fever pitch in marketing hype, Apple announced the iPad yesterday. (Note: perhaps if I’m ever in a humorous mood one day I’ll wax on the horrible name... is the low end version a “mini-pad” and the high end version a “maxi-pad?”) It appears that the majority of the reviews are positive but there are quite a few critical naysayers out there. Many continue to chew on the fact that many PC vendors have had Windows Tablets available for years. (I guess that’s like saying that Apple’s Newton was the originator of the handheld smart device... certainly didn’t mean much!) The fact that Dell and HP and others have had tablet devices and they haven’t taken the market by storm is supposed to, in the critics minds, mean that there is no market for the Tablet and that Apple will fail. One of the loudest critics has been Balmer and Company up North.

I can choose to sit idly by and not chime in on this debate -- and I largely refrain from adding my comments to the end of articles on the Computer and IT news sites because having an anonymous argument with a 12 year old always seems to end with “...no I didn’t!” “Yes, you did!” “No I didn’t!” “Well, you’re a poopy-head!” etc.

The reason that Apple succeeded with the iPod and iPhone is that they didn’t redesign their PC / PC-operating system into those devices. Instead, in both cases, they defined what the end user wants to do and designed -- from the ground up -- a system / solution / software / hardware to best deliver the functionality. OS X is good for a PC but not good for a phone. This is in direct contrast to Microsoft which continues to insist that Windows is the best OS for EVERYTHING. What part of fail have they missed? Windows is a horrible device OS.

The reason that Windows is a horrible device OS is at the heart of the reason that Apple introduced the iPad yesterday. There is a clear and definable market for a computing device IN BETWEEN the phone and the traditional laptop / netbook / PC. This is a device that let’s us manage our content but isn’t about content creation. A device that allows us to watch a video but doesn’t limit us to the screen of our phone. A device that let’s us look at pictures the same size as they were originally taken. A device that does simple things like browse the web, watch videos -- movies and TV -- and play games, without the limitations of a phone. What we don’t need is all the bells and whistles of a full blown PC OS. We don’t need the functionality, and the overhead costs, the pop-up screen. (Think of watching a movie from a laptop on an airplane... don’t you hate it when you’re all set up and the guy in front of you decides to recline his seat; crushing you laptop?)

The tablet allows me to bring up a recipe in the kitchen without firing up my expensive laptop. It allows me to browse the web while watching TV AND easily share that experience with others. (Note that last phrase! It’s an important distinction!) The laptop / PC experience is an individual one. The Tablet is a social experience that is easily shared.

THIS is the experience that Microsoft doesn’t understand; that past Tablet manufacturers don’t understand. This is why the iPad will succeed.

2 comments:

  1. Ben:

    Can you help me find out who some of the other key players were in creating this product? I've seen the videos on their home page, so I know who all the SVP's are. I am especially interested in the team who created the name.

    Thanks!

    Thomasina

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  2. Here's why the iPad will eventually capture my $$ (aside from the fact that anything displayed at an Apple store mysteriously generates a "must have it now" drum beat in my head).

    eReader. I don't see myself heading this direction soon, but I see it coming. I'm halfway through a novel on a free app for my iPhone, and the quality is good, I keep reading, there's no delay in flipping pages ... but, one paragraph at a time is tedious.

    I hadn't considered the social experience, but as I think of the times I've handed around my iPhone to see people squint at the page, I see your point. Good insight.

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